You’ll automatically receive strong warranty protection with your purchase of exercise equipment that includes access to our customer support center and nationwide service network.

When you purchase a warranty boost, you’ll get an additional warranty package that has longer coverage, so you won’t have to worry about future equipment problems that could derail your workout plans. All warranty boosts cover failure due to normal wear and tear, power surges, accidental damage, and more!

To purchase a warranty boost for a previously purchased machine, please contact our sales support team at 888.878.9011. You need to purchase a warranty boost within 60 days of the purchase of your machine to qualify.

Our Delivery Promise

We strive to give you the best delivery experience possible. Get extra security when you select Standard, In-Room or White Glove Delivery. Our delivery drivers schedule your delivery and are trained to complete an efficient yet rigorous delivery checklist with you. If there are any issues, they will contact our Customer Care team immediately to open a case on your behalf. In the unlikely event your item needs to be returned, we’ll handle removing it and any packaging from your property at no cost to you.

Please note Curbside Shipping does not include delivery into the home or garage or up any stairs. In stock items usually leave the warehouse between 1-7 business days after purchase, but could take up 10 days during the winter season. Shipping may be slower than usual. Please read the full statement on COVID-19 precautions we’re taking. Read our full shipping policies here.

All deliveries are performed during business hours, 9 a.m. - 5 p.m. Monday-Friday.